Queue Management Platform
Let customers wait anywhere, not in line.
Queue gives every business virtual queuing, live wait times and real-time insight, so customers stop standing around and you stop guessing.
- Join from a phone or QR code
- Live place and wait time
- Linear, virtual or hybrid queues
The big picture.
A business sets up its queues, customers join by link or QR code, and everyone watches the line move in real time.
Queues
One or more queues per business, each with its own type and opening times.
- Linear, virtual or hybrid
- Schedules for appointment-style slots
- Switch a queue on or off
Customers
No app and no account: a name and a way to reach them is enough.
- Join from a link or QR code
- See place in line and estimated wait
- Leave the queue at any time
Businesses
Run the line from any device.
- Call the next customer
- Mark people served or no-show
- See wait times and queue length
Platform admins
Oversight across every business on the platform.
- Create business and admin logins
- See and manage any queue
- Platform-wide overview
Everything a modern queue needs.
From a single counter to a platform serving many businesses.
Virtual queuing
Customers join remotely, so nobody has to stand in a crowded line.
- Share a link or print a QR code
- Works on any phone, nothing to install
Real-time updates
Everyone sees their live position and estimated wait, updated automatically.
- Status page refreshes by itself
- Estimates come from recent service times
Flexible waiting
People wait from their car, a nearby café or anywhere else and come back right on time.
- Cut crowding at reception
- Keep customers happier while they wait
Linear, virtual and hybrid
Combine physical and remote queues to suit your customers.
- Traditional first come, first served
- Remote check-in with live updates
- A mix of both in one business
Scheduled queues
Open a queue for set dates and times, such as clinic sessions.
- Add opening times to a queue
- Customers join only when it is open
Data insights
Track queue length, wait times and service efficiency.
- Waiting, called, served, cancelled and no-show states
- Spot busy periods and plan staff
How it works.
Three steps from sign-up to a moving queue.
Create your queues
Sign up and set up one or more queues for your business in minutes.
Share the link or QR code
Customers scan a code or tap a link to join instantly, with no app required.
Manage in real time
Call the next customer, track wait times and watch your queue from any device.
See it in action.
Illustrations of the customer, business and platform views.
Your place in the queue
About 12 minutes
This page updates by itself. You can wait anywhere and come back when you are close.
Illustrations with sample data, not live customer screens.
Request a demo or trial.
Tell us about your business and where queues cause you trouble and we'll arrange a walkthrough of Queue. Prefer to talk? Call 020 3944 9897.